FAQ
Contact
Email : cyndihorwitz@gmail.com
Phone: 310-903-3444
In-person therapy: Westlake Village
Telehealth: Available throughout California
FAQ
How do I get started?
Reach out through the contact form or by email. We’ll schedule a complimentary 20-minute consultation to talk about what brings you to therapy, what you’re looking for, and whether I may be a good fit for your needs.
Where do you see clients?
I offer in-person sessions at my office in Westlake Village and telehealth throughout California.
How long are sessions?
Individual therapy sessions are 50 minutes. We’ll decide together whether weekly or biweekly sessions make the most sense based on your needs.
What happens in the first session?
The first session is a chance for us to begin getting to know one another. I’ll ask about what is bringing you to therapy, what has been happening in your life, and what you hope to gain from our work together.
You’ll also have plenty of space to ask questions and get a sense of whether the relationship feels comfortable and supportive.
There is no expectation that you arrive knowing exactly what you want to work on. We can begin with what is happening now.
Do you accept insurance?
I am a private-pay provider and do not bill insurance directly. If your plan includes out-of-network mental health benefits, I can provide documentation you may submit for possible reimbursement. Please contact me if you’d like to discuss fees or insurance questions before scheduling.
What is your cancellation policy?
I ask for at least 24 hours’ notice when canceling or rescheduling an appointment. Sessions canceled with less than 24 hours’ notice are charged the full session fee.
How often will we meet?
Most clients begin with weekly or biweekly sessions. Frequency can change over time depending on your needs, goals, and progress.
